Policies

Privacy Policy

Our Commitment to our donors, volunteers, and supporters We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by United Way Santa Cruz County, both online and offline, on any UWSCC operated Platforms (“Platform”, includes the United Way Santa Cruz website), as well as any electronic, written, SMS messaging or oral communications. Our policy also covers use of all information for marketing- related communications.

Last updated: March 5, 2025

Introduction

United Way Santa Cruz County ("UWSCC, we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services, including any information you provide via SMS or other messaging services.

By accessing our website or providing personal information through any communication channel, you agree to the practices described in this Privacy Policy.

Information We Collect
We may collect the following types of information:

  • Personal Information: Your name, phone number, email address, and other contact details provided when signing up for services, promotions, or SMS messaging.
  • Automated Information: Data related to your usage of our website or services, including IP addresses, device identifiers, browser type, and cookies.

How We Use Your Information

  • We use the information we collect to:
  • Provide and improve our services.
  • Communicate with you, including via SMS, email, or other methods.
  • Send you promotional messages, alerts, or notifications, where you have opted in.
  • Comply with legal obligations and protect against fraudulent or illegal activities.
  • SMS Messaging and Opt-In Consent

Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties who assist in providing our services (e.g., payment processors, communication providers), but only as necessary and in compliance with applicable regulations.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Your Data Rights
You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications, including SMS messages.
  • Request that we restrict or stop using your personal information, subject to legal obligations.
  • To exercise your rights, please contact us at (831) 479-5466.
    • To contact us by mail:
      ATTN: Resource Development Department
      4450 Capitola Road Ste #106
      Capitola, CA 95010

Security of Your Information
We implement reasonable security measures to protect your personal information. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact us at (831) 479- 5466

Terms and Conditions

SMS Opt-In Terms & Conditions

By opting in to receive SMS messages from United Way Santa Cruz County, you agree to the following terms and conditions:

Consent to Receive Text Messages
By providing your phone number and opting in, you consent to receive automated marketing, transactional, and informational text messages (e.g., account updates, order notifications, promotions) from United Way Santa Cruz County at the phone number you provided.

Frequency of Messages
The frequency of SMS messages may vary based on your interactions with us, such as purchase history, service updates, and special offers.

Message and Data Rates
Standard message and data rates may apply to any messages sent or received. Please check with your mobile carrier for details.

Opt-Out Instructions
You may opt out of receiving SMS messages at any time. To unsubscribe, reply "STOP" to any message. You may also contact us at (831) 479-5466 for assistance. After opting out, you will no longer receive SMS messages from us, except for messages confirming your opt-out or any required transactional messages.

Help Information
For additional help, text "HELP" or contact us at (831) 479-5466 or contact us by email at campaign@unitedwaysc.org

Supported Carriers
SMS services are available on most U.S. carriers, including Verizon, AT&T, T-Mobile. Message delivery may be limited by carrier availability and device compatibility.

Privacy Policy
By opting in, you acknowledge that you have read and agree to our Privacy Policy which explains how we collect, use, and protect your personal information.

Changes to Terms
We may revise these terms from time to time. Any updates will be posted on our website, and continued receipt of messages after changes implies your acceptance of the revised terms.

For further information, please contact us at (831) 479-5466.